Last Updated: February 17, 2025
Navalyx ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in our SMS communications. This SMS Policy outlines how we collect, use, and manage text message communications with our customers.
1. Consent to Receive SMS Messages
By providing your mobile phone number and opting into SMS communications, you consent to receive promotional and transactional text messages from Navalyx. This includes but is not limited to:
- Order confirmations and updates
- Shipping notifications
- Promotional offers and discounts
- Customer service updates
You may opt out of SMS messages at any time (see Section 5 below).
2. How We Use SMS Communications
We use SMS messages to:
- Provide order updates and shipping notifications
- Send promotional offers, discounts, and marketing messages
- Respond to customer inquiries and provide support
Message frequency may vary. Standard message and data rates may apply based on your mobile carrier.
3. Third-Party Service Providers
We may use third-party SMS service providers to send text messages on our behalf. These providers are required to keep your information confidential and comply with applicable data protection laws.
4. Privacy & Data Security
We do not share, sell, or distribute your phone number to third parties for marketing purposes. Your information is securely stored and used only in accordance with our Privacy Policy.
5. Opting Out of SMS Communications
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any message you receive from us.
- Contacting us at info@navalyx.com with your request.
Once you opt out, you will no longer receive SMS messages, except for necessary transactional communications (e.g., order updates).
6. Customer Support & Contact Information
For any SMS-related inquiries or issues, please reach out to us:
Email: info@navalyx.com
Address: 4 Bestobell Rd, Toronto, ON M8W 4H3, Canada
By opting into Navalyx SMS communications, you acknowledge that you have read and agree to this SMS Policy.